Minimum Qualifications Education and Experience: Completion of tenth grade and two (2) years of experience in the operation of medium commercial vehicles, passenger buses, or streetcars or completion of a City of El Paso transit operator training program. Must be twenty-one (21) years of age at time of application. Must pass background investigation and successfully complete periodic physical examinations as required by federal transportation regulations. Minimum Qualifications Education and Experience: Completion of tenth grade and two (2) years of experience in the operation of medium commercial vehicles, passenger buses, or streetcars or completion of a City of El Paso transit operator training program. Must be twenty-one (21) years of age at time of application. Must pass background investigation and successfully complete periodic physical examinations as required by federal transportation regulations. Licenses and Certificates: Texas Class "B" Commercial Driver's License with passenger endorsement or equivalent from another state required a time of application. Positions assigned to operate streetcars will be required to obtain a rail certification within sixty (60) days of appointment. Special Requirements: Positions requiring a CDL or positions of a safety sensitive nature are subject to drug and alcohol testing in accordance with federal regulations. General Purpose Under general supervision, operate passenger coach or streetcar over specified or demand responsive routes to transport people to and from their destination in a safe, courteous and timely manner. Typical Duties Operate passenger coach or streetcar over specified or demand response routes on an assigned shift. Involves: Pre-inspect coach or streetcar to detect and report safety or maintenance problems, install and check fare box and observe time schedules along assigned route. On demand response routes, review daily schedule to verify location of all stops. Pick-up and discharge passengers at scheduled stops, ensure receipt of proper fare, accept or issue passenger transfers, compete required paperwork including passenger or transfer counts. Physically assist passengers in boarding and exiting, load and unload scooters or wheelchairs onto lift as necessary, and secure passenger apparatus before moving vehicle. On airport shuttle routes, load and unload baggage as needed. Operate passenger streetcar on embedded tracks within the vehicle maintenance facility, yard storage area and main line in accordance with established operating schedules. Perform related duties as necessary. Involves: Answer passenger questions and furnish accurate information, deal appropriately with disorderly or unruly passengers, report mechanical defects, accidents, road hazards, personal or passenger injuries to supervisors, operate two-way radio, maintain coach cleanliness and observe safe operating practices at all times. Operate wheelchair lift as needed. Observe and report work being performed in or near embedded track that appears to be unsafe and without proper track access authority, report defects or unsafe conditions with regard to movement along the track or overhead contact wire (OCS) obstructions that prohibit streetcar movement. Knowledge, Skills, And Abilities Application of good knowledge of transit coach and streetcar operations, traffic laws and occupational hazards and safety practices applicable to passenger transportation. Application of good knowledge of departmental policies, including accessibility compliance and City geography. Application of good knowledge of customer service and public relations practices and procedures. Perform basic math, follow verbal and written instructions, read and follow schedules. Understand and respond with sensitivity to the transportation needs and physical/mental conditions of disabled passengers. Establish and maintain effective working relationships with supervisors, coworkers and the general public. Communicate effectively and politely. Observe safe working practices at all times to ensure both operator and passenger safety. Other Job Characteristics Subject to callback and working flexible hours including weekends, holidays and mandatory overtime, as required. Exposure to extreme weather conditions, occasional exposure to infectious disease. May lift heavy baggage (over 50 pounds). Occasional heavy exertion to assist passenger in boarding, or in bending and reaching to secure luggage or passengers, pushing or pulling self-propelled wheelchairs (up to 500 pounds) in non-motorized mode. Incumbents of this position must be insurable. Some positions must pass a criminal background check and obtain and maintain federally mandated security clearance for working at an airport. Classification Status (Ord. 016439 08/22/06), (CC 01/27/09), (HR 08/13/09), (CC 07/29/12), (HR 11/7/17), (HR 05/22/22), (HR 09/11/22) (HR 03/12/2023), (HR 09/10/23), (HR 09/08/2024), (HR 02/23/2025), (HR 09/20/2026) As provided under Classification and Compensation Ordinance 8064, Section 2.2,General purpose and typical duties summarized are only illustrative of work customarily assigned and performed. Typical requirements shown may be more specifically defined by additional job analysis. Equivalencies for education or experience shown may be more specifically defined by CSC-approved guidelines. Benefits
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